Platform Management
Every founding team is strong in some areas and missing others. You pick the technology areas you’d rather not manage, and we look after them: security, deployment, performance, backups, support and more.
Do you recognise this?
- Security, backups and deployment keep slipping down the list.
- You don’t know whether the platform will hold up when growth arrives.
- Investor due diligence is coming and you’re not sure what they’ll find.
- You inherited a fragile or AI-built platform, and it’s starting to creak.
- Customer support is landing on the founders.
What we do: seven groups
- Secure the platformSecurity hardening: security review and hardening before launch or due diligence. Backups and recovery: backups, restore testing and disaster recovery.
- Deploy and run itDeployment and environments: release process, hosting set-up and environments that behave. Platform upkeep: updates, patches and monitoring, week in, week out.
- Test and scale itFind the breaking point before your users do, and plan the architecture and capacity so the platform is ready when growth arrives.
- Support your customersSupport team (L1 / L2 / L3): customer support and complaint handling, set up or staffed.
- Clean up AI-built codeStart with an honest look at what you inherited, then bring AI-written code up to production quality.
- Keep costs in checkCloud cost management: keep hosting costs visible and under control.
- Document and get ready for investorsTechnical and operational documentation people can use, so the platform is ready when investors start looking.
How it runs
- TalkWe talk with you about where your team is stretched and what would actually help.
- ChoosePick only the areas your team would rather not manage.
- AdjustAdd services as you grow, and drop them later.
- Hand backWhen your team is ready to take an area back, we hand it over with the documentation.
Thirty minutes with us, about your situation. If we’re not the right fit, we’ll say so.